DJ Terms

These terms apply to any DJ using Playing Next to receive and get paid for song requests. By creating a DJ account, you agree to them.

1. Eligibility

You must be at least 18, and provide accurate information about yourself and your DJ profile. Stripe Connect, which we use to pay you out, also requires you to be a legal adult in your jurisdiction.

2. Getting paid: Stripe Connect

We use Stripe Connect to pay DJs directly. When you connect payments, you go through Stripe’s own onboarding flow, where Stripe collects your identity, business, and bank details directly. We never see or store this ourselves, and Stripe’s own terms and privacy policy govern that relationship. You need a fully onboarded, active Stripe account before guests can pay you.

3. How the money flows

When a guest submits a request, their card is authorised for the request price plus a fixed 50p guest service fee. Nothing is charged yet.

• If you accept the request, the guest is charged immediately, and your share is transferred to your connected Stripe account the same moment.
• If you decline, or don’t respond within 2 hours, the authorisation is automatically released and the guest is never charged.

The 50p guest service fee is retained by Playing Next in every case and is never part of your payout.

If a guest successfully disputes an accepted request with their card issuer (including a claim that the request wasn’t played), Stripe deducts the disputed amount, plus any dispute fee, from Playing Next’s own balance, not yours directly, since your share was already transferred to you. You agree to reimburse us for that amount if the dispute is upheld. We’ll contact you using your account details to resolve this, and we may deduct it from a future payout instead of requiring separate repayment.

Separately, a guest can report a request as “not played” if they believe you accepted it but never actually played it. We can’t verify what came out of the speakers at your event, so a report on its own doesn’t move any money. We look at signals like whether your session ended with the request still unplayed and how often you’re reported this way, not just the guest’s word. If we determine a report is legitimate, we may refund the guest and reclaim your share of that specific payment from a future payout, the same way a card chargeback is handled above. An isolated report on an otherwise clean account won’t put your earnings at risk; a consistent pattern might.

4. Fees

Free plan (default): we take a 15% platform fee of the request price on every accepted request; you keep the remaining 85%.

Pro plan (£49.99/month): a 0% platform fee: you keep 100% of the request price on accepted requests. Billed monthly via Stripe; manage or cancel your subscription any time from your account settings. Tips always pay out in full to you on both plans.

If a payment fails, you keep Pro and the 0% fee while your card is retried, and during any trial period we offer. Pro ends, and the Free plan’s 15% fee applies again, once your subscription is cancelled or payment is no longer being attempted.

If we ever change these rates, we’ll give existing DJs reasonable advance notice before the change applies to them.

5. Payouts

Once a transfer reaches your Stripe account, when it actually lands in your bank follows Stripe’s own payout schedule for your account, which we don’t control.

6. Your responsibilities

• Keep your profile, pricing, and availability status accurate, and respond to requests in a reasonable time
• Hold or obtain whatever music licence is required to legally play tracks at your events (for example, via PRS for Music or PPL in the UK, or your venue’s existing licence). This is your responsibility, not ours; we don’t license or provide music
• Handle your own tax affairs. Using Playing Next does not make you our employee: you’re responsible for declaring and paying any tax due on your earnings. We don’t deduct PAYE or provide tax advice; speak to an accountant if you’re unsure.
• Comply with the rules of any venue you perform at
• Only accept requests you genuinely intend to play. Accepting requests with no realistic intention or ability to get to them before your set ends is treated as abuse under section 8, not an ordinary business decision

7. Independent status

You use Playing Next as an independent DJ, not as our employee, worker, partner, or agent. We facilitate the request and the payment; we’re not a party to what happens at your event.

8. Prohibited conduct

Don’t misrepresent your identity during Stripe onboarding, set prices intended to defraud guests, repeatedly accept requests you don’t play, or otherwise abuse the platform. We track play-through and dispute rates for exactly this reason. We may restrict or terminate accounts where we identify repeated or deliberate abuse, and Stripe may independently restrict your Connect account under their own terms.

9. Liability

The platform is provided “as is”. To the fullest extent the law allows, we’re not liable for indirect or consequential losses, including lost earnings from platform downtime. Nothing in this section limits liability that can’t legally be limited, such as for fraud.

10. Ending this agreement

You can stop using Playing Next at any time. We may restrict or terminate your account for breach of these terms, fraud, a pattern of accepting requests without playing them, or if Stripe restricts your connected account. We aim to act proportionately: an isolated dispute won’t put your account at risk on its own.

11. Governing law

These terms are governed by the law of England and Wales.

12. Complaints & contact

Questions about these terms, fees, or your account? Contact info@playingnextapp.com. If you want to raise a complaint (about a payout, a fee, or anything else), use the same address; we aim to acknowledge it within 5 business days.

This covers complaints about Playing Next itself, not about your Stripe account directly. Issues with your connected account (verification, payout delays, restrictions) are Stripe’s to resolve under your agreement with them, though we’re happy to help however we can.